Europcar is one of the world's leading car rental companies with a network of more than 6,000 locations in more than 140 different countries. We are one of the highly recommended car rental companies unmatched in providing international standard service, vehicle rental and leasing operations.
Our commitment is to provide you with a friendly and efficient service, so that with every rental with Europcar you can be sure that "You are renting much more than a car".
Europcar Dubai has been serving customers with an enviable track record since 1976, with its international service in leasing and vehicle rental. Europcar Dubai has more than 14 branches across Dubai and the Northern Emirates. We have an extensive fleet of the latest vehicles from economy to luxury cars. Provides various services such as daily, short-term and long-term rentals. We have a fully equipped service center and 24 hour roadside assistance.
Mission and Qualtiy Policy
We at Dubai Rent a Car Group of Companies (Europcar) constantly strive to provide the safest and most efficient one-stop transportation solutions for our customers' diverse needs and requirements. We believe that repeat business from satisfied customers is not only the key but the very foundation
the cornerstone of our success. For Europcar, "Quality can only be achieved through continuous improvement of service standards and unwavering commitment to the tasks at hand, but never by sheer chance"
We will be able to achieve this by:
- Ensure provision of quality service without compromise.
- Ensure continuous improvement of key systems and processes that contribute to the achievement of company goals and objectives.
- To foster a dynamic environment in our workplace, where improvement, flexibility, creativity, innovation, self-development and teamwork are valued and encouraged at all levels. Rigidity and inflexibility are avoided at all levels and honest opinions are encouraged.
- Commitment to continuous improvement by setting goals to be achieved and by constantly monitoring our achieved progress towards them.
- By constantly comparing ourselves to our competitors and having honest, unbiased self-assessments at all levels.
- Constantly reinventing ourselves to stay ahead of the rapidly changing business scenarios, but never losing sight of our core business ethics.
All these tenets form our effective quality management system, where our policies are reviewed and progress towards our goals is measured at least once a year for its suitability and relevance in the current business scenario in these fast-changing worlds.
Consequently, this policy makes it easy for us to follow our mission:
Europcar is committed to striving to continuously remain at the forefront of the car rental industry. its management and operational capabilities backed by the use of the latest technology remain unmatched in the industry. With a strong foundation for growth already laid, Europcar is at the forefront of revolutionizing the concept of the car rental industry and will continue to pioneer innovative solutions to meet the ever-growing needs and demands of today's highly discerning and highly demanding customers. "
"Our mission is to always assess, anticipate and exceed customer expectations in terms of value for money, product safety and service standards."
Europcar Car Rental